Glimmer & Bloom
Somatic Coaching for Women

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Purpose

This agreement outlines the shared understanding between Glimmer & Bloom Somatic Coaching (“the Coach”) and the Client for the provision of coaching services. It ensures clarity, safety, and mutual respect in our work together.

 

1. Nature and Scope of Coaching

Coaching is a collaborative process designed to support awareness, self-regulation, and personal growth. It may include reflective dialogue, somatic exploration, and guided practices to reconnect mind and body.
Coaching is not therapy, counselling, medical treatment, or crisis intervention and should not replace these services. The Client remains responsible for their own wellbeing, decisions, and actions.

 

2. Confidentiality & Data Protection

Information shared in sessions is confidential except where required by law (e.g., risk of harm, safeguarding, or court order).
Session notes, if taken, are securely stored in line with UK GDPR. Information will never be shared without the Client’s explicit consent.

 

3. Boundaries & Professional Ethics

The Coach follows the ethical standards and core competencies recognised by the International Coaching Federation (ICF), including professionalism, integrity, respect, and confidentiality.
The relationship is collaborative and non-hierarchical. The Coach’s role is to facilitate discovery and growth, not to diagnose, prescribe, or direct personal decisions.

 

4. Client Health & Responsibility

The Client confirms they are mentally and physically able to participate safely in coaching. If this changes, they will notify Glimmer & Bloom before continuing.
The Client accepts full responsibility for their wellbeing and any actions or outcomes arising from coaching.

 

5. Payment, Cancellations & Rescheduling

Payment is due in full at booking unless otherwise agreed in writing.
Cancellations and rescheduling follow the policy relevant to the service purchased (1:1 session, bundle, or group coaching).
Late cancellations, missed sessions, or non-attendance are considered completed and non-refundable.

 

6. Session Format & Availability

Sessions are primarily online via secure video platform. In-person sessions may be arranged for ongoing clients upon mutual agreement and are subject to availability.
Each session lasts up to one hour unless otherwise specified. If a client feels complete before the full hour, the session may end early and will count as completed.

 

7. Interruptions & Emergencies

If a session is disrupted due to events beyond either party’s control (e.g., power or internet outage, emergency), the Coach will make reasonable efforts to continue or reschedule.
Depending on the time lost, the session may be rescheduled, extended, or partially credited at the Coach’s discretion.

 

8. Feedback & Grievances

If the Client is dissatisfied with the coaching process, they agree to communicate this directly so adjustments can be made to ensure a supportive and effective experience.

 

9. Respectful Participation

All sessions, individual or group, are intended to be safe, respectful, and supportive.
Disruptive, harmful, or disrespectful behaviour will not be tolerated. The Coach may pause or end a session if behaviour compromises safety or wellbeing. No refund or compensation will be provided in such cases.

 

10. International & Jurisdictional Terms

This agreement is governed by the laws of England and Wales. For international sessions, both parties agree to abide by these terms under UK law.

 

11. Liability Waiver

The Coach provides services in good faith and, as a sole trader, accepts no liability for outcomes, injuries, or losses arising from participation, except where required by law.

 

12. Agreement & Consent

By booking a session with Glimmer & Bloom Somatic Coaching, the Client confirms that they have read, understood, and agree to all terms of this Coaching Agreement & Liability Waiver.
Ticking the agreement box during the booking process constitutes informed digital consent and is considered legally binding.